Refund policy

At Beatness Rebel, we want you to love what you wear. If something isn’t right, we’re here to help.

 

• Please reach out to us at support@tapstitch.com within 7 days of receiving your order.
• Include in the email:
  • Your order number;
  • Photos, where relevant, of the issues.
    

 

What happens next?

• We aim to process all requests within 7 working days.
• If your return or refund request is approved, please contact our customer service team to obtain the correct return address and instructions. Returns sent without prior confirmation may not be accepted.
• Tapstitch will not accept unconfirmed returns.

 

• All returned items should be unused, unworn, and unwashed. 
• Tapstitch does not accept worn, stained, damaged, or altered items. 
• We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

 

• If your refund request is confirmed, Tapstich will return the money to the account used to pay for the order in the currency it was initially bought in.